Remote Dial-in Support

Remote IT Support isn't just about using a phone to gain support. When problems occur, sometimes they can be solved quickly and efficiently by viewing the problem for ourselves without coming on-site. Which is a cheap, fast solution to getting you back in the game.

You receive access to our team of IT professionals who are skilled in solving the problems you will come across which minimises any downtime. You don't have to wait hours for an engineer visit using our remote-access technology - you can have an immediate response within minutes! 

It's faster in most instances for the helpdesk to use remote-access software to control your PC or server. You initiate the connection, and you can watch all the actions on your monitor - you stay in control.

This cleverly engineered software application allows us to work on your PC and rectify problems as though we were on-site there with you.

 

This is the software you need to download, save and open.  It is safe and verified. It will give you a number ID and password to give to our support staff when you call. This will allow us to connect to your computer. You stay in control at all times, you will see everything we do as you watch the mouse being moved around your screen while we fix the problem.